When I initially started working for Chrysler as a DM in 1998, we were REQUIRED to report at least 10 defects or mechanical issues experienced at a dealership on a monthly basis.

FORBES: Against The Odds, Chrysler Goes "From Third World To World Class"

In the lucrative science of direct marketing ("DM" in industry lingo), Hidalgo has a Ph.

FORBES: Entrepreneurs

Daimler's aircraft division, DASA, which is a partner in the Airbus consortium, also produced sparkling results, up 368% to 346m DM.

BBC: News | The Company File | Daimler roars ahead