He knew abrasiveness could cost him the business and so he went in offering help and cooperation.

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Within Fortis, Shivi, who is now chief executive, has a reputation for innovation--and abrasiveness.

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To what extent, Tony Campolo, does American culture, its permissiveness, its lack of humility, its abrasiveness and its almost imperial march feed into the problem in the world today?

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Mr Sarkozy is the only candidate who seems both to have understood the urgency of reform and to have the abrasiveness to stand a chance of carrying it out.

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