That way anyone in the company who wanted to hear the voice mail (particularly the ones who wanted to cover their butts) could do so just by accessingthe right record in the CRM system.
Gaining access to thesystem is the equivalent of learning how to operate a filing system, and not accessingthe information contained inside, the person familiar with the matter said.
The aim is to provide users with an instant way of accessingthe web without the hassle and delay of a heavyweight operating system like Windows or Macintosh OS X.
The court was told he treated the criminal intelligence system "as a dating agency" by accessing highly sensitive police data to perform background checks on women and their former partners after visits to victims of crime.
Problems related to misidentifying patients and accessing their health information in a timely manner have eroded trust in the current low-tech system, which is why we need a new approach.
He came up with the idea simply to "ensure a consistent experience" for a group of people accessing a chat system from different Web browsers, he said.
"Our savings system is fully operational and we are seeing higher than expected levels of customers using the site and accessing their accounts, " the spokesman said.