In hindsight, it was like asking an air traffic controller to recite a chapter of Shakespeare during the Heathrow rush hour.

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He can see her reflection in the bathroom mirror, the headset wrapped around her ear as if she were an air-traffic controller or a Secret Service agent.

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Earlier this summer an anonymous air-traffic controller filing a report to Chirp, the industry's confidential whistle-blowing agency, claimed that pilots of low-cost airlines were cutting corners to achieve flight timetables.

ECONOMIST: The price of flying on a low-cost airline

John Hoover, a 56-year old former air traffic controller from Avon, Ind.

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And there will be families that have to deal with reduced hours if a father or mother is a border security guard or an air traffic controller.

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Does having a cockpit display lessen the importance of the air traffic controller?

CNN: Can technology fix the FAA's air traffic troubles?

"We're working together to make sure safety is not going to be affected, but unfortunately, you might want to buy 'War and Peace' before you get on your next flight, " said Miami controller Jim Marinitti, a representative of the National Air-Traffic Controllers Association, the union representing all FAA controllers.

WSJ: Airlines Dispute Planned Air-Controller Cuts

Washington (CNN) -- The U.S. Senate approved a measure on Thursday aimed at ending budget-related air traffic controller furloughs that have been blamed for widespread flight delays this week.

CNN: Senate approves plan to end FAA furloughs

Each employee will lose one day of work every other week, which will amount to a 10 percent reduction in available controller work hours to staff air traffic facilities on any given day.

WSJ: Airlines, pilots sue government to stop furloughs