-
JetBlue sends an average of 23 surveys out randomly per flight, though the airline makes sure that no one gets more than one survey within 90 days, and gets back a total of 1 million a year.
WSJ: What United, American, Delta, Southwest, JetBlue, Alaska, Virgin America Airlines Learn From Customer Surveys
-
As it was, when an airline canceled a flight from Point A to Point B, it had no plane available at Point B to fly the scheduled continuation to Point C.
FORBES: Blame Antitrust, Not the Weather, For Travel Woes
-
But the airline can be as late as it likes or cancel the flight altogether and face no penalty.
FORBES: Airlines should be Subject to their own Rules
-
So, even though Congress ordered the FAA to issue a rule prohibiting airline flight crews from personal use of electronic devices in the cockpit in January of last year, no rule has been issued to date.
FORBES: FAA Foot-Dragging on Rule to Prohibit Texting and Flying
-
If the connecting flight is with the same airline then they are duty bound to get you to your final destination but with no guarantee as to time of arrival.
BBC: Q&A: Air passengers' rights
-
Juneyao recalled a flight out of Shanghai and transferred passengers to another plane after determining there was no safety threat, the airline said in a statement posted to the Twitter-like Sina Weibo microblogging service.
WSJ: Chinese Airlines Receive Flight Threats