Spanish company Atento employs 29, 000 throughout Brazil at call centers for multinational clients like Fiat and Whirlpool.
Rigorous training and technology ensure that operators at call-centres also have details of wares at their fingertips.
That is what happens at call centres, where agents handle everything from late credit-card payments to complaints about software.
The country now employs about 400, 000 people at call centres, India only 350, 000.
ECONOMIST: Business-process outsourcing: At the front of the back office | The
"I think more women in technology like me are opting out, " says Pettigrew, principal at Call Center Group in San Mateo, Calif.
My question relates to the inflexibility demonstrated by people at call centres.
His vision: A few years from now humanoid robots--remotely controlled by joystick jockeys at call centers in low-wage countries like China--will prepare your lunch, take out the garbage, do the laundry.
And we went to the stadium gate, where the guy who scanned our bar codes told us we had to go to Will Call, and the lady at Will Call took one look at our tickets and pronounced them fakes.
FORBES: How Not to Get Scammed on Fake NFL Tickets (Like I Did)
If you positively impact the lives of a billion people, then, and only then, can you truly call yourself a billionaire and a general in what we at Eirene call the Army for Good.
He had more pressure than most to land a job at a call center.
Krishna thinks that a job at a call center is the key to tying the knot.
The engineers at Flextronics call them napkin products because they usually start out on the back of one.
Seven hundred jobs are being created at a call centre in Derby, formerly run by the financial firm Egg.
The firm already employs more than 4, 000 staff at eight call centres in the UK - mostly in Scotland.
And around 1, 000 jobs were lost at a call centre in Pembroke Dock following the collapse of ITV digital.
Some players concentrate with such intensity they are unable to break off playing even at the call of nature.
He had at his call thousands of reckless young men, many of them members of paramilitary organizations known to foment trouble.
It is hoped Mrs Clinton will at least call on both governments to tone down the rhetoric and hold peace talks.
BBC: Azeri-Armenian clashes 'may escalate' - Hillary Clinton
"This decision does not at all call into question the electric vehicle strategy of the Renault-Nissan Alliance, " the company said in a statement.
Companies like Intuit, jetBlue, American Express, Cintas and many others have discovered the power of what we at Bain call the Promoter Flywheel.
Spaarbeleg, a savings and investment subsidiary of Aegon, a Dutch financial-services group, receives more than 2m calls each year at its call centre.
Egg employs about 2, 600 people in the UK, with 2, 000 working at its call centres in Derby and Dudley and its head office in London.
One might presume that Krawcheck had been in a position to exercise some control over, or to at least call someone's attention to, the looming catastrophe.
At that time it launched a discount concept outlet that appeared to be sandwiched between its deep mark downa at Last Call and its full priced assortments.
FORBES: Target Teams Up With Neiman Marcus to Create a Holiday Sales Smash
At IBM's research lab in Yorktown Heights, New York, computer scientist Baruch Schieber is using linear programming to help an IBM client schedule hours for 250 workers at a call center.
To pay the fees, she worked at a call center on the 7 p.m. to 4 a.m. shift, handling questions from Canadians about their mortgages and supervising a team of employees, friends and family said.
应用推荐