RESPONSE- United has not been playing catch up as they were the first American Carrier to offer a lie flat businessclass product in 3 cabinBusiness, which makes me believe you were originally a Continental flier if you were unaware of this.
As the cabin door was closed, everyone in businessclass was busy emailing, downloading, and responding to a flurry of last minute electronic conversations.
Where once businessclass was the primary revenue engine, it's increasingly important that every cabin and every seat is both profitable and comfortable.