Indeed, and I do see a lot of savings and efficiency benefits in consolidating services on the Cisco comm servers allowing better subhost store-and-forward switch logic leveraging businessprocessmanagement minimizing installations and connections to myriads of web services and redundancies which often cause inconsistencies and even data integrity issues.
The second manager could have reduced costs through a more rigorous performance managementprocess, more stringent budget goals, or by asking business units to share certain services with each other.