Using Virgin America as the use case example of Salesforce Communities and Chatterbox which allow customers to get realtime information on the flight schedule and route.
Barely 5ft 9ins and less than 13 stone, he's a midget in a land of giants, but what he lacks in size he more than makes up for with mouth, a constant chatterbox on and off the field, fired by a perceived sense of injustice at the way his country has been treated by the rugby elite.