Forrester's Tom Gormley argues that such service providers could become the utilities of the next century, providing an essential service with all the reliability and security of the electricity or telephone company.

ECONOMIST: Computer outsourcing

Mr. Heins said the company is looking at a number of options to replace that revenue, from licensing the company's popular BlackBerry Messenger service, to leveraging advanced security and business-focused offerings.

WSJ: RIM Swings to Black, Sells a Million Z10s