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ENGADGET: Toshiba outs new 4G WiMAX-ready laptops

In the not-too-distant future, you will be able, for example, to change your contact information with many vendors at once, rather than many times, over and over, at many different websites.

WSJ: The Customer as a God: The Future of Shopping

In this world, there are no scripts because anything that could be scripted has already been automated and made available to the end-user, who now finds it inconceivable that they should have to contact companies to change basic information, like notification settings or credit card information.

FORBES: The Future Of Customer Service: Lessons From Your Barber

Keep your contact information up to date, informing stores whenever you change your number.

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