If business really starts popping, consider one of the many customer-relationship-management (CRM) programs to keep it all under control.

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Like Salesforce.com , RightNow aimed to sell its customer relationship management (CRM) software as a low-maintenance, Web-based service, not a shrink-wrapped product.

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Salesforce.com ( CRM), the cloud-based, customer relationship management software outfit, opened for business before the first dot-com crash, survived, and has continued on much like a start-up, its revenues growing rapidly but profits not so much.

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After developing an easy-to-use Customer Relationship Management (CRM) App that links to Google (GOOG) Mail, his Insightly is one of the most popular ones on the planet.

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Companies like Salesforce.com (nyse: CRM - news - people ), a leading developer of customer relationship management software, are using Google Maps.

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He also used an on-demand application, called NetSuite, which provides customer relationship management (CRM) and enterprise resource planning (ERP) services.

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