For more than a decade now, the company has offered a CRM (customer relationship management) product, claiming industry leadership.
Recently, we did a CRM (Customer Relationship Management) implementation that failed.
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Before the term CRM (Customer Relationship Management) was first accepted by the industry in 1995, Jon Ferrara, then CEO of GoldMine was one of the pioneers who helped invent the space.
The combination of Customer Relationship Management (CRM) capabilities and productivity tools give you the ability to easily create and manage customer interactions with everyday tools such as e-mail, shared calendars, IM, video conferencing and document collaboration.
Kaminario has also found a demand among companies with intensive customer relationship management (CRM) practices.
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He also used an on-demand application, called NetSuite, which provides customer relationship management (CRM) and enterprise resource planning (ERP) services.
This isn't to say that companies don't invest heavily in customer service through insightful customer relationship management (CRM) technologies or other gadgetry.
Like Salesforce.com , RightNow aimed to sell its customer relationship management (CRM) software as a low-maintenance, Web-based service, not a shrink-wrapped product.
Sundararajan says most respondents who already use cloud services have adopted mainstream SaaS solutions, such as customer relationship management (CRM) and human resources functions.
Before Yesware, sales people would get hectored by their bosses to type into the corporate Customer Relationship Management (CRM) system the status of their sales calls.
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The Swedish car maker collects terabytes of data from embedded sensors in their cars from their customer relationship management (CRM) systems, from dealerships, and from their factory floors.
This experience taught me what it feels like when a small business owner is looking for the right hosted Customer Relationship Management (CRM) system for his business.
The agreement also includes a customer relationship management (CRM) plan for the RFU, which should allow the governing body to better understand information it has about rugby fans.
After developing an easy-to-use Customer Relationship Management (CRM) App that links to Google (GOOG) Mail, his Insightly is one of the most popular ones on the planet.
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There is even integration with customer relationship management (CRM) systems.
As industry leaders in customer relationship management(CRM) cloud solutions, Salesforce.com, through a partnership with the Hands On Network, unveiled a CRM solution for non-profit members of the Hands On Network.
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Marc Benioff knew that Seibel had already started a river flowing of demand for a customer relationship management (CRM) database package for businesses, but they were a traditional software model.
Prior to serving as a VP and Principal Analyst at Forrester for enterprise apps strategy and contract negotiations, he headed up the customer relationship management (CRM) analyst relations program for PeopleSoft.
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And at salesforce.com (CRM), Holleran help lead its transition from a Small and Medium-Sized Business sales force automation SaaS company to one more focused on global enterprise Customer Relationship Management (CRM) applications and cloud platform services.
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In the last year or two he has seen a sharp rise in the use of electronic sentiment monitoring in customer relationship management (CRM) and in travel and tourism TripAdvisor uses Lexalytics to generate its scores.
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These services offer what you would expect in 2013: a variety of templates to choose from, easy uploading of data, good metrics to track campaign responses, integration with customer relationship management (CRM) applications and affordable pricing.
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Our biggest success through this program has been our upgrade to version 7.0 of the SAP Customer Relationship Management (SAP CRM) application.
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Think about your customer relationship management system (CRM) and what it measures.
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If business really starts popping, consider one of the many customer-relationship-management (CRM) programs to keep it all under control.
The Surrey Hotel in New York was an early adopter of the powerful Libra OnDemand software, which aids in "customer relationship management, " or CRM.
Salesforce.com ( CRM), the cloud-based, customer relationship management software outfit, opened for business before the first dot-com crash, survived, and has continued on much like a start-up, its revenues growing rapidly but profits not so much.
Companies like Salesforce.com (nyse: CRM - news - people ), a leading developer of customer relationship management software, are using Google Maps.
The application, called CRM Communications Connector, serves as a bridge between Cisco's IP telephones and Microsoft's customer relationship management software.
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