That said, Vemuri said the company is continuing to see strong spending on customer-centric projects.
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Although we qualify the customer for our own benefit, the process needs to be absolutely customer-centric.
But what is almost impossible to reproduce is a corporate culture that is truly customer-centric.
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As companies have become customer-centric, the same goes for universities and professors who are becoming student-centric.
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The vision of the customer-centric service and great salesmanship is the key ingredient to this retailers success.
But there is a way to quickly develop customer-centric messaging if you find yourself in this pinch.
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"The way we approach any design, we try to be as customer-centric as we can, " said Mr Webb.
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Lastly, he became much more end-customer-centric, spending time on customer calls, while also ingratiating himself to the field employees.
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Support a customer-centric inbound program coupled with an outbound follow-up and nurture strategy to foster engagement and retain customers.
Above all we wanted a customer-centric restaurant: comfortable, fun, interesting, not too expensive, with delicious food and attentive service.
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Similarly the firm-centric view of the world and customer-centric view of the world are both simple and internally consistent.
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In addition to the renewed focus on customer-centric marketing, big data analytics are helping to extend CMO tenure, as well.
He said that the company's sales force is becoming more "customer-centric, " even as its laboratories find new ways of evaluating basic research.
Because of this customer-centric approach, Quorum had lots of standout customer references.
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Yet, every company holds up its net prompter score, renewal rate, and customer satisfaction rating as proof positive they are customer-centric company.
To truly listen to their customers, build deep cross-organizational relationships based on value, and change from internally-focused, product-obsessed organizations to customer-centric businesses.
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What can you do to keep driving towards that all-important, customer-centric approach?
This, it can be argued, makes them intensely customer-centric, something that might be expected to serve them well in the 21st century.
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By trying to make hay from the current tablet frenzy, Amazon has strayed from its customer-centric roots towards a more conventional product-centric mindset.
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When I ask my Wharton MBA students to name companies that are truly customer-centric, Amazon is always near the top of the list.
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The cry for a more "customer-centric" company was reiterated numerous times in the RetailWire discussion ... along with the need for out-of-box thinking.
Of course every company in existence will espouse a customer-centric orientation.
In many ways, Amazon has set the standard for customer-centric activities.
FORBES: Sifting Through the Ashes: The Kindle Fire and Customer Centricity
The study also finds that business models will be more customer-centric.
If the broader Cloud community can sustain that customer-centric view despite the growing competitive and financial pressures, I predict continued growth and adoption for the platform.
Instead it has championed the concept of the customer-centric organization and has provided many cloud-based tools to support it, including its flagship enterprise social network, Chatter.
The Economist will make this bet: if the customer-centric support economy does come to be, the main reason will have been the unrestrained pursuit of profit.
The results of this data-driven, customer-centric approach have been extraordinary.
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At the last day Jim Fruchterman, President, CEO and founder of Benetech discussed how important technological solutions to world problems can be solved by customer-centric methods often used in commercial business.
Customer-centric firms celebrate the heterogeneity of their customer bases and focus their efforts on those subsets that are likely to provide the greatest bang for the buck over the long term.
FORBES: Sifting Through the Ashes: The Kindle Fire and Customer Centricity
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