My colleague, Kerry Bodine, co-author of the book Outside-In: The Power Of Putting Customers At The Center Of Your Business and an expert in customer experience published a blog post in November 2012 that talked about the importance of employee empowerment and the need to design the employee experience in the same way that you design the customer experience.

FORBES: Measuring Workforce Experience

The new HTC Sense experience continues HTC's strong focus on the customer, placing people at the center by simply making its phones work in a more personal and natural way.

ENGADGET: HTC Desire Z is the QWERTY slider your Android's been waiting for