The healthcare organization made it clear that our primary focus in the collection effort was customer service first and collections second.
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Nina is significant because it is the first virtual assistant customer service app to incorporate both speech recognition and voice biometrics into a single integrated solution.
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The first rule of customer service is that for each person who calls in to complain about a product or service, there are nine who do not.
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Customer Service Rep the First.
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At first this meant providing customer service on the phone in Mandarin or Cantonese.
That's why everyone at FreshBooks, including the executive team, spends the first three months in customer service and support.
Abellio said its first priority was to improve customer service.
Consumers who have a problem returning a gift, should first contact the store manager or customer service department of the retailer.
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First, accounts receivable management is really customer service management.
Godin offers Zappos as an example of a company that got it right the first time, with its outrageously helpful and obliging customer service department.
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Throughout that first week, we continued to provide critical services such as customer service, help desk, technology operations, and finance support for our global enterprise.
First, the debt-collection business has begun to merge with the bigger customer-service call-centre industry.
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