Unicor, a 76-year-old organization that employs 1, 100 federal prisoners in customer service call centers, shuns publicity.
Both Rocketmiles and PointsHound say their customer service representatives can help clear up any mistakes.
Who has the knowledge and the staff to offer the customer the most personal customer service?
Other offline retailers are following suit, implementing mobile point of sale devices to improve customer service.
InsideCRM.com notes the 10 best and 10 worst companies in the customer service category.
Every franchisee attends "Bug U" for classes in accounting, customer service, marketing and treating bacterial strains.
This is definitely an area where small businesses can win based on their superior customer service.
From a customer service perspective, will the rule make patients more likely to pay their bills?
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Train customer service representatives to comply with the settlement within 21 days of signing.
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Problems are rare and if something ever came up Amy got it resolved with customer service.
Zappos is a good model for growing by offering more customer service than the competition.
On the flip side, both sides gave reverse weights to the softer side of customer service.
Customer service efficiency is another reason Sprint likes the iPhone, despite its brutal economics.
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At Alfresco, large five and six figure deals are concluded by a customer service staff.
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Okay, it is hardly a panacea for all that troubles customer service (see above list).
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We are book scouts, salespeople, librarians, administrative staff and customer service all rolled into one.
But what about other productivity black holes like Sales, Customer Service, and Product Development?
Our high-quality customer service and well-designed online platform engenders repeat purchases among our customers.
At first this meant providing customer service on the phone in Mandarin or Cantonese.
Companies have been reclassifying their customer service, technical, sales, and professional positions into more specialized roles.
Attention to these sales, marketing, product direction and customer service issues will make this acquisition successful.
Other bright spots: customer service representatives and sales managers, with 97, 912 job listings and 80, 137, respectively.
Brandon Gutman: What is American Express doing in 2011 to push the envelope on customer service?
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Question: Do think the majority of customer service problems are caused by the CSRs?
Align each and every marketing, sales and customer service asset, role and process to these steps.
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But only if customer service can have those water-cooler moments with product development and marketing.
Listening tools are NOT the technology platforms from which to deliver social customer service.
The company, which started out in furniture, focused on customer service and low prices.
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Successful customer service is the process of delivering value to a customer in exchange for payment.
Better Place provides the charge spots, network of battery switch stations, and customer service.
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