Though inside sales frequently involves an element of inbound call handling like a customerservicedepartment, in its pure form it is not customerservice.
Like a reconfigured checkout, easier to access customerservice area or a small business department focused on female customers in acknowledgment that small business owners are often female and that women shop for electronics differently than men.
By offering new and modern brands, a large selection of merchandise, and superb customerservice, Sephora has attracted a younger consumer than the department stores.