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He jokes about people believing it was just the customer service department calling him.
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All because of one very nice Ninja warrior in its customer service department.
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Consumers who have a problem returning a gift, should first contact the store manager or customer service department of the retailer.
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Cable group Virgin Media has announced plans to close a customer service department in the Black Country with the loss of 322 jobs.
BBC: UK jobs tracker
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Godin offers Zappos as an example of a company that got it right the first time, with its outrageously helpful and obliging customer service department.
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Though inside sales frequently involves an element of inbound call handling like a customer service department, in its pure form it is not customer service.
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He outsourced the computer department and online customer service to Mumbai and Bangalore.
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Like a reconfigured checkout, easier to access customer service area or a small business department focused on female customers in acknowledgment that small business owners are often female and that women shop for electronics differently than men.
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Maybe someone in customer service went to school with someone in the finance department of a prospect you really want to close.
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By offering new and modern brands, a large selection of merchandise, and superb customer service, Sephora has attracted a younger consumer than the department stores.
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This involves a different lens than just the IT department it can involve HR, business management, customer service, product development and innovation.
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