Symantec also intends to integrate the PGP key management platform into the Symantec Protection Center, which simplifies security information management by providingcustomers consolidated access to threat, security and operational dashboards and reporting.
In addition to those demand response dispatches, Constellation Energy was providing real-time market price information to many of its customers, thus giving them information on the value of curtailing energy use during the heat wave when power prices jumped.
If Home Depot can raise customer satisfaction by providing access to instant (and relevant) information that would help customers to make more informed purchases, the company could see an uptick in its market share.
One great way to do this is by providingcustomers direct access to the knowledge foundation created in step one so they can find the information they need whenever they want it.