Long term, environmentalists must win their ongoing battle as utilities substitute incremental natural gas as their boiler fuel.

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Replacing an old boiler with a modern version can cut a gas bill by up to 25%.

BBC: Gas prices rising: Can you cut your bill by 15%?

He said gas engineers told him they struggled to get replacement parts for the boiler delivered because of the snow and, on one visit, they brought the wrong part.

BBC: Burntwood man and disabled son left without heating