"Make no mistake about it: We don't condone (errors), " said David Grizzle, the FAA's Chief Operating Officer.

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Grizzle said he had to drive and hold the man by his shoulder to keep him in the car.

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Incident reports "will certainly go up in the next few years with all of our additional reporting systems, " Grizzle said.

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Grizzle said the FAA is activating sophisticated software that will monitor operations and will bring more errors, or incidents, to light.

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The change will reduce the "stigma" associated with errors, Grizzle said, thereby increasing information and allowing the agency to make life-saving changes.

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Currently, 99.9 percent of operations occur completely according to procedures, Grizzle said.

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Aurora police Officer Justin Grizzle spoke this month during a court hearing of entering a theater where 12 people died in that shooting rampage.

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The tower closures will begin April 7 and will be phased in over four weeks, FAA Chief Operating Officer David Grizzle said in a memo obtained by CNN.

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That's capitalism, in one of its rawest forms, as practiced in a reasonably open democracy where voters, shareholders and consumers grizzle and take action if they are not happy.

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Aurora police Officer Justin Grizzle, a 13-year veteran, wiped away tears Monday while describing his efforts to rush badly wounded victims to a hospital in his police cruiser, including shooting victim Ashley Moser and her husband, who wanted Grizzle to turn around and head back to the theater.

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