In addition to hard assets, we invested in new information technology systems that have enabled us to more quickly and effectively service our customers.

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This makes sense given that the guidelines in current form are meant to apply only to data on information technology systems rather than hard-copy storage, with portal providers receiving and making use of some of the heaviest volume of customer data in China.

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"Enterprise software sales have gone down because the products are just too hard to implement, " he says, "information technology departments shouldn't increase their spending" from current levels.

FORBES: Magazine Article

Omniscience is especially hard to achieve in a dynamic industry undergoing rapid change, such as information technology.

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They have a hard time grasping the "accelerating, exponential" change that is the nature of information technology.

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