AirTran Airways came in third place, followed by Delta Air Lines and Hawaiian Airlines.
On average, 90% of Hawaiian Airlines' Thanksgiving season flights arrived on time in 2007-09.
Hawaiian Airlines had the best on-time performance record, 93.4 percent in 2012.
During the winter holiday, the airlines with the best on-time average in recent years were Gulfstream International Airlines (73.8%), PSA Airlines (77.9%) and Hawaiian Airlines.
Louis Saint-Cyr is vice president of in-flight services at Hawaiian Airlines.
Among the 40 largest U.S.-based airlines, Hawaiian Airlines had the best arrivals record during the Thanksgiving and winter holidays for each of the last three years.
Southwest Airlines ( LUV - news - people ) (with an 83.9% on-time rate), Minnesota's Mesaba Aviation (85%), and of course Hawaiian Airlines.
If American de-emphasized its presence there it would leave room for smaller players, such as Alaska Airlines, Hawaiian Airlines, JetBlue Airways and Spirit, to take up new routes.
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Hawaiian Airlines checked my documents in L.A. and in Honolulu and I was told that everything was in order for my departure and return to the United States proper.
If recent history is an indicator, the best U.S. airlines for Thanksgiving travel are Dallas-based Southwest Airlines (with an 83.9% on-time rate), Minnesota's Mesaba Aviation (85%), and of course Hawaiian Airlines.
It's probably no coincidence that Hawaiian Airlines and Aloha Airlines rate as two of the best carriers in the country in on-time performance and efficient baggage handling, while incurring few cancellations.
And Hawaiian Airlines doesn't hold flights for connecting customers.
"We hold ourselves to a very rigorous standard of punctuality, " says Mark Dunkerley, Hawaiian Airlines' president and chief executive, adding that the airline considers a flight "late" if it arrives even one minute behind schedule.
Tools can be both tangible and intangible: At Hawaiian Airlines, where I work, they can range from keeping additional supplies on board to simple encouragement, which is something preached but not often practiced by managers.
It's probably no coincidence that Hawaiian Airlines (amex: HA - news - people ) and Aloha Airlines rate as two of the best carriers in the country in on-time performance and efficient baggage handling, while incurring few cancellations.
On my way back, on January 02, 2012, I was denied boarding by a station manager of Hawaiian Airlines, who told me that the Honolulu airport Immigration Office did not authorize my return as I did not have permission to return to the United States.
These include AirTran Holdings, Allegiant Travel, Hawaiian Holdings, JetBlue and Southwest Airlines.
The experts singled out the simplicity of jetBlue's snack boxes and the variety of offerings at smaller airlines such as Alaska, Virgin America and Hawaiian.
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