Help desk software company Freshdesk launched its new gamified help desk product, Freskdesk Arcade, on Monday.
FORBES: Can Gamification Make Customer Support Fun?
Having already benefited 200 startups, the fund is still open for 300 more startups in need of help desk software.
Yet for many IT teams, potential innovators are restricted by their day-to-day role of providing help desk support, updating software, fixing technical issues and monitoring acceptable use policies.
FORBES: The Case For Shifting Your IT Security To The Cloud
For example, the IT organization cited above must make routine but often essential decisions about software upgrades and help-desk staffing levels.
FORBES: What Are Your Critical Decisions?
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