Some patrons show up with a tea bag for a free hot-water refill or quietly unwrap homemade sandwiches, he says.

WSJ: No More Perks: Coffee Shops Pull the Plug on Laptop Users

She ordered hot tea, and the suit says the flight attendant brought her a cup of "extremely hot water" sitting in another cup which contained the tea bag and condiment packets.

CNN: Passenger sues Southwest Airlines over hot tea spill

In the "plaintiffs efforts to extricate the tea bag from its position of being wedged between the tilted paper 'hot cup' of extremely hot water and the shorter clear plastic soft drink cup, the extremely hot water spilled into her lap at her groin area, " the suit said.

CNN: Passenger sues Southwest Airlines over hot tea spill