They transferred me to the HR Dept. 888-XXX-XXXX to try to get further assistant, but the HR agent also informed me that they dont dislose information either.
More often than not this dysfunction can be traced to the entry of one new employee, perhaps the boss, his or his assistant, the head of HR or a new shop steward.
Finding sponsors and mentors within the organization can be useful in helping you move into an HR role within 18 to 24 months in your entry position (the office assistant type position).