Not to impress other bankers or follow the fad, but to improve service and boost profits.
Virgin has a history of entering new sectors to improve service and provide value for customers.
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Stores hoping to increase loyalty are starting to promote giveaways and improve service, but often in vain.
Now they are exploiting computers and the Internet to improve service and boost volume, especially for used cars.
Pressure on airlines to cut fares and improve service should mount as the new lines come into service.
They were unmotivated, often late for work, and had been beaten up by their regional manager to improve service.
It should also help that the company has stepped up investments to improve service to keep customers in the fold.
We are calling on the best private sector expertise to find ways to save taxpayers' money and improve service delivery.
Work is underway on initial tasks, including identifying and providing performance and customer satisfaction measurement tools to improve service delivery and more.
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When something went wrong or when an opportunity to improve service appeared, a set of business rules helped determine the appropriate response.
This new objective is increased innovation to improve service and reduce costs.
The wireless carrier desperately wants to acquire additional spectrum to expand capacity, improve service and give the company a competitive edge over Verizon.
That said, there have been signs in the past year that Tesco's costly investment to improve service and stock in British stores has stabilised the business.
Franchisees say the company is doing several things to improve service, from boosting staffing at peak hours to rolling out a new system for taking orders.
But they are armed with strong balance sheets and technology that could improve service in emerging markets, and they have the support of the Japanese government.
Its overall satisfaction rating pulled nearly even with Verizon's, an indication the company's effort to improve service and build up its device lineup is getting through to consumers.
She gave Robert Meyers , then chief financial officer, 30 days to work up a plan on how to improve service--then made him head of customer satisfaction to execute it.
Sprint network chief Bob Azzi said his crews were working feverishly to improve service in New York despite multiple obstacles, including difficulties getting into Manhattan and trouble accessing rooftop antennas.
He wrote a plan to improve service in his Greenville, S.C. facility that includes teaching dockworkers to use computers to communicate with customer service reps and keep them up-to-date on the status of freight.
Our CEO, who had a strong manufacturing background and had run Medco prior to his appointment as CEO of Merck, understood economies of scale and centralized services to drive down costs and improve service levels.
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Given what the FCC admits is a derelict regulatory environment where spectrum has been woefully mismanaged and local municipalities resist efforts by carriers to invest in capital improvements, sometimes for years, mergers are the only way mobile providers can improve service quality.
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In fact, it was a challenge to imagine a remedy that would not subject Google, and possibly other search engines and websites that operate in similar ways, to constraints that would limit the ability to use their judgment to innovate and improve service.
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Wells Fargo, a big bank that has been running internal markets for over a year to identify ways to improve service to some corporate customers, says its most effective trials took place in areas where managers could do something with their findings, making staff feel that trading was worthwhile.
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Other offline retailers are following suit, implementing mobile point of sale devices to improve customer service.
Serco welcomed the report, saying it had worked "extremely hard" to improve its service.
Companies are spending lots of money and effort to improve customer service, and what happens?
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However, the report recognised social workers and managers were striving to improve the service.
Then it began to use the data to improve its service, through optimised pricing, for example.
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"A single provider will improve the service for customers and save money for all councils, " he added.
Councillor Simon Hackett has taken over from Mr Badham and said he was determined to improve the service.
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