We met with a select group of customers and found that they were willing to increase hourly rates if the company could improve the level of service provided by the guards.

FORBES: How To Raise Prices: Part 2

Even many opponents of privatisation admitted that the level of service from utility companies often seemed to improve once ownership passed out of public hands.

BBC: Wales politics

The joint programme will support and improve local management of environmental resources and service delivery through improving local level environmental governance and developing replicable models for local level environmental planning.

UNESCO: Water