An EA is the explicit description and documentation of the current and desired relationships among business and management processes and information technology.

WHITEHOUSE: CIRCULAR NO. A-130 Revised

But as information technology and business strategy became increasingly intertwined, they also felt they had a huge advantage over traditional management consultancies: their ability not only to formulate strategy in the light of the latest information technology, but also to install and manage the latest machines.

ECONOMIST: A survey of management consultancy

Vineet Nayar is chief executive officer of HCL Technologies, the India-based global information technology services company, and author of Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, June 2010).

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