They also didn't really understand the nature of the mortgages that they were issuing and the degree to which falling house prices would translate into very large delinquency and default rates on those mortgages.
Undoubtedly, however, the tactic has been used to stave off press criticism - with the show's media team issuing an unusually specific press release when Shetty said the arguments in the house were not racially motivated.
Calling the management of an in-house PKI "quite burdensome, " Calaceto notes some of the costs Chase incurs come from issuing its own certificates to customers.