She took on tasks that went beyond her duty, but cemented her popularity with the soldiers by writing lettersofcondolence to relatives and setting up a banking system so soldiers could send money home.
George Bush defended Donald Rumsfeld against mounting criticism from within the Republican Party both over a lack of body armour for troops in Iraq and his use of a machine to sign lettersofcondolence.
"The last thing the secretary wants to do is write condolenceletters to service members killed as a result of anyone being returned to the battlefield, " a senior military official said.