Baristas learn to recognize when their customers are exhibiting negative emotions and, more importantly, how to address these emotions in positive ways.
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They also helped group members channel their negative emotions more effectively, and enabled them to find their work more interesting and enjoyable.
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Much of marriage counseling involves helping people feel more empathy, and understand the negative emotions of their spouses.
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More TV-watching in childhood was also linked to a greater likelihood for aggressive behaviors, negative emotions, and antisocial personality disorder.
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