There is no brand loyalty for gold buyers.

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This generation is growing up with no particular brand loyalty to any newspaper, nor any entrenched habit of reading daily over the breakfast table.

ECONOMIST: The newspaper industry

Yet the beloved coach was recently fired because he made a fatal mistake that no leader should do: he placed brand loyalty before the wellness of a child.

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So it would appear that given the fact that the most powerful brand ambassadors in the world are no longer brand loyal, I guess I have my answer to the question Is Brand Loyalty Dying A Slow And Painful Death?

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Mr. Wang spoke with Emily Veach in Hong Kong about the challenges of winning brand loyalty in Asia's varied markets as well as how he retains quality staff, no small task in the retail business.

WSJ: Managing in Asia: Good Brew: Happy Employees, Local Flair; Starbucks Jinlong Wang