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The good news is that market research is no longer limited to focus groups, mall intercepts, and phone call surveys.
FORBES: How Does Market Research Help Brands Today?
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And soon we discover Marshall has no time for polls or focus groups.
CNN: Sights & Sounds
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Despite the costs of rebranding, which include everything from focus groups to new company stationary, some companies feel that their badly wounded reputations leave no other option.
FORBES: Branding