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But the Ryanair jingle also says it is "beating every other European airline" on punctuality.
BBC: Ryanair: Is it really Europe's most punctual airline?
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They show the overall perception of public transport is down because of lower scores on punctuality and passenger comfort.
BBC: NI transport services under fire
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Continue to develop appropriate targets and clearly predictable incentives for Railtrack to improve its performance on punctuality, cancellations and track condition.
BBC: Watchdog attacks rail regulator
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Few sites are exposed to the elements with such regularity, yet almost all find it hard to compete with Oslo's record on punctuality.
CNN: How airports beat bad weather
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Network Rail's maximum bonuses are based in part on punctuality improving to 84%, barely five percentage points higher than this year's bad performance.
ECONOMIST: Network Rail's deteriorating performance is under attack
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He insisted on punctuality, banned mobile phones at team meals, and demanded more time away from the famous wives and girlfriends - or "Wags" as they have become known.
BBC: Radio 4 Profile: England manager Fabio Capello
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Overall, the best performer in a 2009 Middle Seat scorecard weighing on-time punctuality, flight cancellations, baggage handling, complaints and bumping was Southwest Airlines Co.
WSJ: An Airline Report Card: Fewer Delays, Hassles Last Year, but Bumpy Times May Be Ahead
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This squeeze on capacity explains why punctuality and overcrowding are getting worse.
ECONOMIST: Railways
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United said its Sunday domestic mainline flight punctuality of 77.1% exceeded its record on the same Sunday a year earlier, and it reported that as of mid-afternoon Monday its domestic mainline on-time flight performance stood at 90.6%.
WSJ: Flight Disruptions Ease at United Continental
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The airline also improved its punctuality with 79% of flights arriving within 15 minutes of their scheduled time, an improvement on the rate of 66% in 2010.
BBC: Easyjet profits from business travel