Learn interest-based negotiation in our next online classroom training: Asking For It: Reclaiming Our Power One Conversation at a Time.

FORBES: The 4 Lessons We Learn by Making Mistakes and Refusing to be Relentlessly Pleasant

One conversation at a time, delivered with integrity, backed up with action is worth a thousand screams of me, me, me.

FORBES: Think More, Think Local

We believe in changing culture one conversation at a time.

WHITEHOUSE: Just Like You

Facebook is empowering a global conversation, one friend and one fan at a time, creating a voice with incredible power.

FORBES: How To Find Success On Facebook

Kahr explains that 25 people (who are based in the customer loyalty department) help manage the account, with one person at a time driving the conversation.

FORBES: Why Businesses Should Use Social Media For Customer Service

It is rather like one of the buffet dinners so favoured by global gatherings, where you have to balance a wine glass and a plate in one hand, feed yourself with the other, try and have a sensible conversation and exchange cards with three people at the same time.

ECONOMIST: Economic globalisation