The overly controlled approach of certain companies who have a Facebook page that reads like a press release or an informational pamphlet, will not win over customers.

FORBES: Davos 2011: Edelman Says Goldman Sachs Aces Social Media

These weighty charges were brought because, in a public speech and in a pamphlet, he had criticised Malaysia's police and its attorney general over their conduct of a case involving a 15-year-old girl and a number of men, including a prominent politician.

ECONOMIST: Muzzled in Malaysia

MPs of both parties for a part-elected upper house, has said in a thoughtful pamphlet that careful design could prevent Britain from moving all the way from its existing near-unicameral system right over to the American extreme of bicameral gridlock.

ECONOMIST: And here are your chosen (by us) representatives