• For the past 20 years, companies have struggled to find the right balance between cost-effective, technologically-enabled approaches to customer service and person-to-person contact.

    FORBES: How simple (and human) is your customer service?

  • "The Chick-fil-A culture and service tradition in our restaurants is to treat every person with honor, dignity and respect -- regardless of their belief, race, creed, sexual orientation or gender, " the company says in a posting on its website.

    CNN: STORY HIGHLIGHTS

  • Last summer, Boston-based Where, which runs a mobile ad network and location-based recommendation service, opened a development center in Croatia to supplement its 18-person U.S. mobile engineering staff.

    WSJ: Mobile App Talent Pool Is Shallow

  • How easy will it be for that person to be moved from the non-state provided service back into state supervision?

    BBC: Businessmen, lawyers and justice

  • ArtFire has a "commercial" section on its website, so if a product is deemed non-handmade, the customer service person will move it to the commercial section.

    WSJ: Busted by the Crafts Cops

  • Today, after 33 years, CASL has grown from a one-person shop in 1979 to become the largest, most comprehensive social service agency in the Midwest dedicated to serving the needs of Chinese Americans.

    WHITEHOUSE: Champions of Change Blog

  • Do they rave about the giveaways, frequently ask to have in-person meetings, or spread the word about your exceptional level of service?

    FORBES: The 5 Love Languages: Office Edition

  • The states can further choose to be in control of customer service functions such as in-person assistance.

    FORBES: State-Federal Partnership Health Insurance Exchanges: The Great Unknown

  • The authorized account holder is defined as the natural person who is assigned to an e-mail address by an Internet access provider, online service provider, or other organization responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

    ENGADGET: blogger-avatar

  • For instance, auction sites have ushered in a new breed of financial service companies that allows buyers and sellers to exchange payments electronically, person-to-person.

    CNN: House panel explores electronic billing

  • The social-networking service being considered would incorporate and go beyond Buzz, according to one person familiar with the matter.

    WSJ: Google Develops a Facebook Rival

  • Critics of Twitter say the service is vulnerable to unauthorized messages because the company hasn't widely implemented "two-factor authentication, " an extra layer of protection to ensure a person who enters a password to a digital service is the authorized user.

    WSJ: False Associated Press Twitter Message Sparks Stock-Market Selloff

  • Starting in late 2012, the 55-person company based in Mountain View, California, will launch a private constellation designed to deliver orbital photos as a service: Just log in, enter a credit card number, and grab a timely shot of any spot on Earth.

    FORBES: Satellite Photos Go Commercial: Skybox Delivers Orbital Imagery As A Service

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