Relaxed, friendly and spontaneous, the attractive young woman who escorted us to our room offered a constant stream of useful information, punctuated by polite questions about what we might like to see and do during our stay.

FORBES: The Impressive Bulgari Hotel Milan

Likewise Munger's blunt and not-so-polite responses to stupid questions were entertaining.

FORBES: Magazine Article

Others remember an efficient administrator (admittedly, a rare and valuable species in Russia), always polite, but with no feel for bigger questions.

ECONOMIST: Russia��s Putin puzzle