She has written about British book publishing in the nineteenth, twentieth and twenty-first centuries, and is a specialist in the use of quantitative methods in the study of the industry.

UNESCO: Purpose/Objectives of the Chair/UNITWIN Network

The study, conducted by research firm InsightsNow, combines qualitative, quantitative and ethnographic methods, and tracked user behavior and clickstreams in the US, across mobile web, apps, and other mobile services.

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