They overwhelmingly cited a need for clearer Service Level Agreements (SLAs) with cloud providers.

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You need to ensure that any Service Level Agreements (SLAs) you have in place protect it.

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From Service Level Agreements (SLAs) with multiple vendors, to compliance and security, a broker handles many cloud related issues for a customer.

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This structure has resulted in tremendous low-level innovation and optimization as each team strives to outperform its targets and its internal and external service-level agreements (SLAs).

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