He promised her family members government help if they should need it.

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He also said that it also has folding chairs available should patrons need them, and that it did not know whether Kessman had tried that option and if not, why not.

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"They should be on it for as long as they need to be on it, " he added.

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And he made a good point that banks should look at their IT in terms of what they need to run the bank and what they need to change the bank or offer differentiated service.

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"It's the biggest public health risk after smoking and we need bold action - he should have been starting on this in 2008 need bold action in two or three years, not seven or eight, " he added.

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