Shares of ServiceSource, provider of software maintenance contract renewal services, are trading sharply lower despite better-than-expected Q1 financial results.
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Microsoft earns significant profits from its ongoing software maintenance and support plans.
So while you may not pay upfront now, the expenses for the software maintenance and upkeep may accumulate and charge you in the future.
Less convincing or just bad timing, perhaps was SAP's plan to increase software-maintenance fees, starting this month.
The product, which includes hardware, software and maintenance, is available now for less than 50 cents per subscriber per month.
ServiceSource sells software that manages maintenance, support and subscription renewals for hardware and software firms.
Conversely, we think software companies with significant maintenance revenues and services companies with notable recurring revenues are relatively well situated.
Total Cost of Ownership including not only software hardware installation and maintenance costs, but also including recommended counterparts required to assemble a best of breed solution stack.
These approaches are designed to save customers money by allowing them to keep the software that they have, rather than spend millions on new software, installation and maintenance.
Like Salesforce.com , RightNow aimed to sell its customer relationship management (CRM) software as a low-maintenance, Web-based service, not a shrink-wrapped product.
In general, they see the highest risks to economically sensitive shares, like semiconductors and IT services, while asserting that software companies that have considerable maintenance revenues look more attractive.
She built FastPDF with open source software, so no licensing of maintenance fees, and hosted the service with an outside firm.
This will provide upgrades and maintenance of Microsoft's software for a regular fee.
The lovely thing about the enterprise software industry: highly profitable, predictable maintenance contract revenues that make the giants of the industry look like utilities with upside.
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When his colleagues contemplated project costs, they thought about development costs, hardware costs and software costs, but not about support and maintenance costs after the technology is implemented, for instance.
This kind of myopic thinking is one of the biggest challenges for IT companies that reap a large share of their revenues from services application development and maintenance, infrastructure management and validation software.
Cloud-based services can provide cost and maintenance savings over traditional on- premise software.
Salesforce.com is the dominant player in the cloud space whereas SAP is really a traditional software operator, which relies heavily on license and maintenance revenues.
The status quo consists of expensive licensing deals, even more pricey setup costs followed by ongoing maintenance and consulting fees just to keep the software up to date.
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Right now, the critical barriers to entry for an entrepreneur with a disruptive idea (read: technology which may scale exponentially and unpredictably) are gaining access to low-cost, efficient infrastructure, implementing extremely complex software to maximize compute power and storage, and minimizing maintenance concerns.
At United Airlines, text-recognition software hunts for equipment problems mentioned in surveys and automatically triggers maintenance tickets.
The agencies will be analyzing savings opportunities across the government, in areas such as desktops and laptops, IT software, janitorial and sanitation supplies, office furniture, building maintenance and operations services, and other professional and technical services.
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Note that our definition of the global tech market in this report includes business and government purchases of computer equipment, communications equipment, software, IT consulting services, and IT outsourcing and hardware maintenance services, but does not include purchases of telecommunications services.
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Like any other third party practice the SAP division holds a maintenance contract on behalf of customers in which it is allowed to maintain the software of a rival like PeopleSoft.
And some of the supposed "costs", such as new bank software or renewal of cash machinery, would probably have to be incurred anyway as part of routine maintenance or upgrading.
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