We are likable when we take an active interest in our co-workers, when we find those characteristics in them that are praiseworthy and freely dispense praise.

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But mall REITs, eyeing a richer bounty, take an active interest in tenants that borders on social engineering: getting the right mix and putting them in the right places to maximize sales.

FORBES: Good Neighbors

Sir Michael pledged that Ofsted would continue to take an active interest in the issue in coming months and would criticise when funding was not being spent effectively on improving outcomes for disadvantaged pupils.

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Excellent customer experience not only requires great products, reputation and relevance, it really starts with employees who fully engage with customers, take an active interest in learning how they can add value and go the extra mile in solving customer needs.

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