At the end of the day, all things being equal, customers are more likely to return to the website that has superior customer service.

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"At the end of the night instead of doing all the fast things that fellows did then, he gave me a kiss on the forehead, " Elizabeth Edwards said.

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All good things come to an end and this month marks the launch of a new publishing platform and strategy.

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Mr Mack must decide whether to return the firm to its profitable roots as a high-end purveyor of services to wealthy individuals and corporations, or pursue the dream of being all things to all people and if he chooses the latter, which businesses advance that goal.

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The UK has said the Syrian authorities must implement Mr Annan's plan which calls - among other things - for an end to violence by all sides, the freeing of political detainees and for aid agencies to be given access to Houla and other areas.

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All of us do moronic things and some of them end up on the Internet.

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Though things can get quite bumpy along the way and of course all stories end exactly the same way: Everyone you care about dies.

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It also consumes an awful lot of other materials in the process as well, like wood and paper and all of those sorts of things, which produce a lot of waste at the end of the production.

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"I really just want an audience to have a good ride and for actors to have fun things to do and then if it's a good play at the end of all that, it doesn't really matter, " he says.

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