Despite wanting to just crawl into bed and crash after the 10-hour overnight flight, I returned to the front desk and told the clerk that the room was not acceptable.

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At the Four Seasons, a front desk clerk confirmed the influx.

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For the 18 to 44 bracket, 36% said they would favour an automated kiosk over a clerk at the front desk, whereas only 19% of those aged 45 and older said the same.

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Setting off with empty stomachs, my boyfriend and I asked the front desk at our hotel for directions, but the clerk raised her eyebrows in alarm.

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If I know in advance, for whatever strange reason, that we won't rent any rooms next Thursday, I don't need a desk clerk on duty next Thursday: I'll be there and tend the front desk myself.

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