Want to get inside radical management and delight your customers through continuous innovation?

FORBES: The Power of Scrum

Delighting their customers through continuous innovation has become their bottom line.

FORBES: Is The Goal Of A Corporation To Make Money?

In management , firms might spend less time on the 20th Century preoccupation with improving efficiency rather than on the 21st Century challenge of generating customer delight through continuous innovation.

FORBES: Learning To Ask The Right Question

The organization will need to commit more formally to delighting its customers through continuous innovation as the bottom line of SWIFT, as opposed to its current mission of merely delivering services to members of the financial community.

FORBES: Bold Innovation In A Conventional Setting: Crowdsourcing at SWIFT

In essence, just as the Fortune 500 must relearn how to manage so as to generate continuous innovation, the health care system also needs to learn how to manage in a radically different way so as to generate reliable and affordable care through continuous innovation.

FORBES: Saving Medicare (For Real)

Instead of focusing exclusively on short term gains and efficiency innovations, the very goal of the firm has to shift to delighting customers through continuous value-adding innovation.

FORBES: Connect