Equipped with what was left of the tickets, pictures of the originals and an e-mail verification of his purchase, he called Augusta's ticket office on Monday morning in hopes they'd be "gracious Southern folks" and let him and his friends attend the event.
Charing Cross Theatre said it was not reasonable to require them to include the commission fee in ticket prices because the website also gave theatre-goers the option to book in person at the box office, where no commission was payable.