The services are heavily marketed to cardholders, particularly when you call a toll-free number to activate a card or ask a question, or when a customer-service rep calls to answer an inquiry.
The effort to reach them will include advertising in multiple languages and establishing a toll-free number that people can callto get help in nearly any language.
For additional information or to ask questions, healthcare professionals can call Novartis Medical Information and Communications toll free at 877-263-6725.