This made us feel a little greedy and high-maintenance. (Hilton says it is planning to tweak the app to allow guests to make multiple requests at once.) Maybe Conrad read our avaricious mind, because 10 minutes later, an employee arrived bearing two dental kits, two pairs of slippers, two robes and a toiletry kit (with shampoo, conditioner, lotion and soaps) from Shanghai Tang, a luxury Chinese retailer.

WSJ: Test Driving a New Hotel App